Basket with Roses

It is next to impossible to deteremine exactly when and where this item was embossed  or etched without a letter of authenticity accompanying the item. Through examination of the caliber and design on the casing. It can give us a potential hint as to when and where it was designed. However, due to the amount of dunnage during and after war we are unable to auntenticate each items design to a place and time period.

Customers have the option to return undamaged, unaltered items within 14 days of delivery for a full refund of the purchase price. This policy is in place to provide our customers with peace of mind and ensure their satisfaction with their purchase. We understand that sometimes products may not meet expectations or may not be exactly what the customer was looking for, and we want to make the return process as easy and convenient as possible.

Please contact us through the contact page with your order number and reason for return.

If the item arrives damaged, please utilize the contact page and provide us the order number. We may ask for pictures of the item and packaging. As all items are shipped with insurance. Please contact the shipping provider and start a claim for reimbursement. 

Due to the age of Trench Art sold. Each item is expected to have dings, dents, cracks, tarnish, blemishes, and/or other defects. If we determine that damage to a shell is outside the average expectation that we hold. We will do our best to articulate each item's flaw(s) and have an associated picture showing that flaw.

However, we encourage each buyer to review the images and take an assessment of any/all Trench Art they wish to purchase as we may have missed flaws during our inspection. We also encourage you to send us an email, where we can facilitate your specific question(s) related to that item.

Please see TERMS AND CONDITIONS page.